fundamental techniques in handling people:
principle #1
don't criticize, condemn, nor complain
principle #2
give honest and sincere appreciation
principle #3
arouse in the others an eager want
tips DF paling klise tapi sangat berkesan sempena ramadhan ni:
masak sendiri dengan penuh kasih sayang untuk adik-adik, lillahi ta'ala :)
boleh google:
bagaimana menyentuh hati by abbas as-siisi
isti'ab by fathi yakan
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